Fast Processing
Complete your claim in minutes with our guided online form and clear instructions tailored to Singapore regulations.
Dedicated support team available by phone, email or in person to address any queries you have.
Simplify Your Tax Refund
Claim your tax refund effortlessly with DutyClearHub’s streamlined service. Available at Marina Bay Sands, Singapore, with digital and in-person support.
Ready to Claim Your Tax Refund?
Get started with DutyClearHub now and receive expert assistance every step of the way at Marina Bay Sands.
Meet Our Team
A group of professionals dedicated to helping travelers secure their tax rebates with ease and clarity.
Jason Lee
Customer Service Lead
John Lim brings eight years of hands-on experience helping international visitors navigate Singapore’s GST refund regulations. He leads operational workflows at DutyClearHub to ensure every document is submitted correctly and on time.
Sarah Tan
Client Relations Manager
Sarah coordinates directly with partner retailers and travelers to streamline form completion. Her focus is on clear communication and smooth service from purchase through departure.
Michael Ong
Logistics Coordinator
Michael handles on-site verification and liaison with airport staff, making sure each claim moves through the terminal checkpoints without delay.
Key Highlights
Why Choose DutyClearHub Tax Free Service
DutyClearHub offers a seamless process for claiming Singapore’s GST refund. With multilingual support and user-friendly interfaces, our service reduces wait times and keeps you informed at every stage of your trip.
Multi-Channel Support
Submit your receipts and passport details via our mobile site, desktop portal, or at our Marina Bay Sands office.
Discover MoreEfficient Processing
Our streamlined workflow checks documents against GST policies and prepares your claim forms swiftly.
Discover MoreReal-Time Tracking
Monitor the status of your refund application at any time through your personal dashboard.
Discover MoreMultilingual Assistance
Support is available in English, Mandarin, Japanese, and Korean to serve a diverse clientele.
Discover MoreSecure Documentation
All receipts and personal details are handled under strict data protection standards.
Discover MoreFlexible Payout Options
Choose between cash collection at the airport, credit transfer to your card, or direct bank remittance.
Discover MoreStep 1: Submit Documents
Document Upload
Begin by uploading your purchase invoices, passport scan and boarding pass details on DutyClearHub.com or visit our office at 10 Bayfront Avenue, Marina Bay Sands, Singapore 018956. Our portal guides you through each required field so you can complete submission in minutes.
Start SubmissionStep 2: Claim Review
Verification Process
Our specialists inspect your uploaded files, confirm eligibility under Singapore Customs rules and prepare the official GST refund paperwork on your behalf.
View Pricing PlansStep 3: Collect Refund
Refund Disbursement
Select your preferred payout method. Collect cash at the designated airport counter or receive a direct transfer to your card or bank account prior to departure.
About Our ServiceGet in Touch
Contact Information
Feel free to reach out through any of the following channels.
Office Address
10 Bayfront Avenue, Marina Bay Sands, Singapore 018956
Phone
+6589748947
support@dutyclearhub.com
Global Traveler Support
Dedicated Assistance
From your first purchase to the moment you leave Singapore, our multilingual helpdesk is at your service. Visit us at 10 Bayfront Avenue, Marina Bay Sands, Singapore 018956 or call +6589748947 for personalized guidance.
Contact UsOur Commitment
Transparent Process
Clear Terms
All fees and procedures are openly displayed on DutyClearHub.com, so you know exactly what to expect without hidden conditions.
Read Full Terms →Data Privacy
All personal information is encrypted in transit and stored securely in compliance with Singapore’s personal data protection regulations.
Read Full Terms →Local Presence
Operating under Business ID S7517960A, DutyClearHub is a Singapore-registered provider committed to local service standards.
Read Full Terms →Submission Received
Thank you for submitting your details. Our team at DutyClearHub will review your claim, and you will receive a confirmation email shortly.