Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Welcome to DutyClearHub. We operate the website DutyClearHub.com and offer duty-free processing services to qualifying travelers. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We collect personal information that you provide directly when you register, submit forms, or communicate with us. This may include your name, email address, phone number, and travel details.

3. Use of Collected Information

We use the information to process your duty-free requests, communicate updates, and improve our services. We do not use your information for unrelated promotions without your consent.

4. Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience, maintain session state, and gather usage statistics. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. GDPR Compliance

In accordance with the General Data Protection Regulation (GDPR), individuals in the European Economic Area have certain rights regarding their personal data. These rights include access, correction, deletion, restriction of processing, and data portability. To exercise any of these rights, please contact us.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

8. Third-Party Service Providers

We may share personal information with trusted third-party service providers who assist us in delivering our duty-free processing service. These providers are contractually obligated to protect your data.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure that appropriate safeguards are in place.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please reach out to us at:
DutyClearHub
10 Bayfront Avenue, Marina Bay Sands, Singapore 018956
Phone: +6589748947
Business ID: S7517960A

11. Changes to This Privacy Policy

We may update this policy from time to time. We will post the updated version on DutyClearHub.com with a revised effective date.